anntaylor.com/returns

Read the store’s return policy. Before you purchase anything, carefully read through the store’s policy about how to return something you ordered online. Keep the original packaging. Take photos of any damage or defects. Start the return process ASAP.

How do I return something to Ann Taylor?

To process a return, please email us at clientservices@anntaylor.com or call us at 614-534-2755 to begin the Return Merchandise Authorization, which is required to process a return.

Does Lord and Taylor have free returns?

Merchandise returned after 90 days from the date of sale with or without a receipt will be credited at the lowest selling price as a credit to your Lord & Taylor account or as a store credit. For cash purchases with receipts, a cash refund will be issued within 90 days of date of purchase.

Can I return an Ann Taylor purchase to Ann Taylor LOFT?

You can return your online purchase to any Ann Taylor location. The company’s subsidiaries, LOFT, LOFT Outlet, and Ann Taylor Factory stores, do not accept online purchase returns. If you return a gift that was ordered online, you’ll receive an online gift certificate in the original amount spent.

How do I return a package item?

Get Your Package Ready
Seal your box with plastic or nylon tape at least two inches wide. Don’t use duct tape.Wrap items separately and use cushioning material. Get packaging tips.Keep in mind, there are additional rules for special-care and prohibited items.You’ll need to know the dimensions and weight of your box.

Can I return Ann Taylor clothes at LOFT store?

Unwashed, unworn and defective merchandise may also be returned or exchanged at any LOFT store location, with the exception of merchandise from the Maternity and Swimwear Collections. Please note, we cannot accept online purchase returns at Ann Taylor, LOFT Outlet or Ann Taylor Factory store locations.

Can you return Ann Taylor clothes at the LOFT?

They will gladly accept your return or exchange of unworn, unwashed merchandise with complete tags and packaging by mail or at any LOFT location with the exception of select merchandise. Purchases made online cannot be returned or exchanged at Ann Taylor stores, Ann Taylor Factory stores or LOFT outlet stores.

Is Ann Taylor Factory the same as Ann Taylor?

The company headquartered in New York City and currently operates as a subsidiary of Ascena Retail Group. The stores offer classic styled suits, separates, dresses, shoes and accessories. The brand is marketed under five divisions: Ann Taylor, Loft, Lou & Grey, Ann Taylor Factory, and Loft Outlet.

Does Lord and Taylor have free shipping?

You can get free shipping from Lord and Taylor on all orders of $99 or more.

Is Lord and Taylor out of business?

Lord & Taylor, the first and oldest department store in the U.S., has launched its revival as a digital collective store by its new owner The Saadia Group. The relaunch comes after Lord & Taylor shuttered all its stores in 2021, following its acquisition by The Saadia Group in 2019 in a bankruptcy auction.

Can I cancel a Lord and Taylor order?

You can return items within 10 days unused if you need a refund. For more information or queries on store locations, payment, refund, cancellation, delivery, or others, reach the Lord & Taylor customer service.

How do I return a package with a return label?

Just a printed return shipping label with their package – all the customer has to do is to take the item to the courier. Let the customer print it: You can also send a return shipping label by email or have your customers download one from your website and print the label from their printer at home.

Can I put a return package in my mailbox?

Packages can be dropped off in a USPS mailbox, but only if they meet certain requirements as of 2022. To drop a package off in a USPS mailbox, it must fit in the mail chute, cannot be a restricted material, not weigh over 14 ounces, and must contain the correct postage, return address, and shipping labels.

Are return labels free?

4. Return labels cost nothing unless they’re used. Besides wasting paper, including return labels in your packages costs nothing if your customers never use them.

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